UK Shipping Policy

Effective Date: 1/11/2025

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.
  • There is a 2pm UK cut off for all next-day/expedited orders.

Shipping Regions

We currently ship to the following regions:

  • United States
  • United Kingdom

    Please check our US shipping policy if you are based in the USA.

 

Shipping Methods & Delivery Times

Shipping Method

Estimated Delivery Time

Standard   


2-3 business days 

Expedited

1-2 business days

Note: Delivery times are estimates and may vary due to, local holidays, or carrier delays. We are not responsible for delays caused by carriers, weather conditions, or customs clearance.

There are no restrictions on shipping to PO Boxes, APO/FPO, or UK territories. 

 

Shipping Fees

  • Shipping fees are calculated at checkout based on destination and selected shipping method.
  • Free standard shipping may be offered during promotional periods.
  • Orders will be split into two parts. First, sizing kit and then chosen ring size. Both orders will be shipped via the same method chosen at checkout.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • You can track your shipment via the carrier’s website or through your Reebok Smart Ring account.

Failed Deliveries & Address Issues

  • Please ensure your shipping address is correct. Reebok Smart Ring is not responsible for delays or losses due to incorrect or incomplete addresses.
  • If a package is returned due to failed delivery attempts, we will contact you to arrange re-shipment (additional fees may apply).

Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, please contact our support team within 7 days of delivery for assistance by emailing support@reeboksmartring.com

Christmas Delivery Cut-Off dates

·      For standard shipping, the final date for Christmas delivery will be Thursday 18th December before 12pm.

·      For expedited shipping, the final date for Christmas delivery will be Monday 22nd December before 12pm.